EU Exit: Important Consumer Advice

Now that the UK has left the EU, a number of changes have taken effect with various implications for consumers in Northern Ireland.

We have put together the following guidance covering new rules that might apply in areas such as shopping, food, travel and driving abroad, energy, and postal services.

Click the relevant section below for updates and further information on Brexit.

Page last updated: 26 March 2021

Includes information on driving in Europe, travelling with pets and package holidays

Includes information about your consumer rights when shopping and credit card protection.

Includes information about impacts EU Exit will have on Postal Services.

Includes useful information for businesses. 

Includes information on energy prices.

Includes information regarding scams and how to avoid falling for them.

Includes information on mobile roaming charges when in Europe including the Republic of Ireland.

Includes information about any impacts to water provision in Northern Ireland.

Includes information on financial services products.

For the most up-to-date information on the EU Exit visit the UK Government website.

For the latest information regarding Northern Ireland visit NI Direct website.

You can also follow the UK Government social media pages:

Facebook

Twitter

Phone: 0800 121 6022

Email: contact@consumercouncil.org.uk

Please read our Service Standards and Customer Charter, which outline what we will do, what you can expect and when you can expect it.

Department of Health

For up-to-date information on medicine supplies, medical devices, prescription and vaccines visit the Department of Health's website.

NI Direct

Brexit transport and travel information

GOV.uk

Brexit transition