Information about sending and receiving mail through the postal system.


It is important to choose the most suitable postal product, understand your rights and be aware of potentially higher delivery charges.

Post Offices

There are over 480 Post Offices outlets in Northern Ireland which provide access to many important services. 

Postal Complaints

Common postal issues can relate to lost, delayed, or damaged mail.

Scam Mail

Types of scam mail and advice on how to report. 

Tax and Customs Charges

Receiving goods or gifts from outside the EU. 

Postal Resources

Here are some useful guides that will help you with sending letters and parcels, making a postal complaint and finding out more about the Post Office.

Junk Mail

Types of junk mail and how to stop it