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We provide advice on your consumer rights across a range of areas to include energy, transport, water, postal services, and goods and services.
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Rights and Advice
EU Exit: Important Consumer Advice
Advice for Northern Ireland consumers on EU Exit.
Coronavirus: Important Consumer Advice
Coronavirus FAQs: Advice for Northern Ireland consumers who may be affected by the COVID-19 (coronavirus) outbreak.
Private Car Parks
Information on Parking Charge Notices, how to avoid them and what to do if you get one.
Travel
The Consumer Council helps passengers travelling by air, sea or by public transport.
Water
The Consumer Council represents consumers on water and sewerage matters.
Energy
The Consumer Council represents consumers on energy matters in Northern Ireland.
Financial Services
The Consumer Council works to help consumers gain the skills & confidence to manage their money & make it work best for them.
Postal Services
The Consumer Council promotes and protects the interests of postal consumers across Northern Ireland.
Goods and Services
There are laws that protect you whenever you buy goods, services or digital downloads. This section contains information on your consumer rights.