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02nd March 2021

firmus energy tariffs to increase by 17.75%

firmus energy has today (Tuesday 2 March 2021) announced it will be increasing its gas prices by 17.75% in the Ten Towns area from 1 April 2021.

The typical firmus energy customer with a credit meter will see their bill rise by £78 to around £518 per year. Customers with a prepayment gas (PAYG) meter will see an increase by £74 to around £493 per year.

Raymond Gormley, Interim Head of Energy at The Consumer Council said: “This is unwelcome news for around 51,000 of firmus energy’s customers and small businesses in the Ten Towns area across Northern Ireland, especially during a time when many are experiencing increasing pressures on their household budget. However, we are aware the main driver is the significant rise in the cost of wholesale gas globally over the last year.

We work closely with the Utility Regulator to ensure consumers are protected and supported and that there are no unnecessary costs being added or additional profits being made by the supplier. Any consumers who are experiencing financial difficulty and are struggling to pay their energy bills should contact their supplier without delay to talk about how they can help during these times.”

firmus energy customers in Greater Belfast and in the West network area will not be impacted by this tariff change.

The Consumer Council recognises that energy costs are one of the biggest household expenses. Their website ( has a number of free resources including a Switch On: A Guide for Home Energy Users to help consumers be more energy efficient at home, get the best from their electricity or gas supply and save money. Consumers can also get in touch with The Consumer Council for free independent advice by calling FREEPHONE 0800 121 6022 or by emailing