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Consumer Skills

Consumer Parliament: North Coast residents raise important local issues

The Consumer Council held its regional Consumer Parliament in Coleraine Town Hall on 11 February. The event gave consumers the opportunity to discuss and debate local issues such as local bus and rail services, the cost of energy, local bank provision and consumer rights.

Consumer Skills

Consumer Parliament: Fermanagh and Omagh residents raise important local issues

The Consumer Council held its first regional Consumer Parliament in Enniskillen on 7 February. The event gave consumers the opportunity to discuss and debate local issues such as local public transport provision, broadband speeds, water quality, the cost of energy, and consumer rights.

Consumer Skills

Empowering and innovative education project shortlisted for housing award

An education project created by The Consumer Council and Triangle Housing, with support from Mid and East Antrim Borough Council, has been shortlisted for the ‘Working in partnership’ award at the Chartered Institute of Housing 2020 Housing Awards.

Cost of Living

Interactive budgeting tool launched to help consumers identify areas to save money

The Council Consumer has launched a new free online interactive budgeting tool to help households take control of their spending and identify areas where they can potentially save money.

Consumer Skills

Youth Work Alliance creates a new wave of Scamwise Champions

Youth Work Alliance has hosted an event to officially announce their participation in the Scamwise Champion Scheme, which is designed to empower young people to stay safe from scams and know how to report them.

Post

Post Christmas - Top tips for returning online purchases

The Consumer Council has compiled a list of top tips to ensure consumers’ online purchases are returned safely and on time.

Other

The Consumer Council shortlisted for two UK Complaints Handling Awards

The Consumer Council has been shortlisted as a finalist in the UK Complaints Handling Awards 2020, which recognise and reward outstanding achievement in complaint handling across the UK.

Transport

Here’s what to do if you experience travel delays or cancellations this Christmas

With the festive season underway, The Consumer Council is reminding consumers of their travel rights in preparation for any potential delays or cancellations.

Post

Parcel shop locator launched to help consumers save time and money

The Consumer Council has launched ParcelPal NI, a new one-stop shop to help consumers find their nearest local shop where they can send parcels and collect online shopping.