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Scams

ScamwiseNI and Libraries NI help first-time internet users to avoid scams

Libraries NI has announced its commitment to a scams protection initiative, designed to empower adults learning computer and internet skills for the first time to stay safe from scams and know how to report them.

Scams

Avoid parcel delivery scams with top tips from the Consumer Council

As consumers in Northern Ireland continue to do more online shopping due to the impact of COVID-19, the Consumer Council has compiled some top tips to help them avoid becoming victims of parcel delivery scams.

Personal Finances

Advice for consumers in advance of AIB branch closures

The Consumer Council is urging AIB customers to review their banking needs ahead of the upcoming closure of several local branches later this year. Eight of AIB’s 15 branches are due to close on 12 November 2021.

Personal Finances

Review your banking needs in advance of Danske Bank branch closures

The Consumer Council is urging Danske Bank customers to review their banking needs ahead of the upcoming closure of four local branches later this year. The branches in Ballygawley, Mallusk, Hillsborough and University Road in Belfast are due to close 22 October 2021.

Energy

SSE Airtricity set to increase electricity prices for the second time this year

SSE Airtricity has today (Friday 2 July 2021) announced it will be increasing electricity prices by 9.7% from 1st August 2021. This will see the typical SSE Airtricity customer needing to find up to an extra £58 per year.

Energy

The Consumer Council advises Electric Ireland customers following second tariff increase in 2021

Electric Ireland will increase its electricity prices by 10.2% from 1 August 2021. This is the second increase announced by Electric Ireland this year. The typical Electric Ireland customer will see their bill rise by around £60 per year.

Transport

Advice for Translink passengers as changes to Smartlink journeys announced

From 1 July 2021 Metro & Ulsterbus passengers will no longer receive a 5% discount for purchasing 40 journeys on their Smartlink Multi Journey Cards. In addition, journeys they do buy will only be valid for 6 months rather than the current 12 months.

Scams

Fun, educational activities to keep you entertained this summer!

To help keep everyone entertained this summer, The Consumer Council has designed a series of free games, quizzes and activities for all to get involved with.

Transport

Advice for passengers as Aer Lingus cancel flights from George Best City Airport

The Consumer Council has provided airline passengers with information about their rights in the event of flight cancellations, following the announcement that Aer Lingus has cancelled several flights from Belfast City Airport.

Energy

Budget Energy set to increase electricity prices for the second time this year

Budget Energy will increase electricity prices by 14.9% from 2 July 2021 for all variable rate customers. The typical Budget Energy customer with a credit meter will see their bill rise by around £93 per year, while customers with a keypad (PAYG) meter will see a yearly increase of about £92 per year.