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Make a Complaint

If your complaint has not been solved or you are not satisfied with the response, we may be able to help.

If you have contacted the company concerned and they have not solved the problem or you are not satisfied with their response, we may be able to help. We have the legal power to act on your behalf and investigate your complaint.

Make your complaint below or contact our Consumer Protection team on 0800 121 6022.

(Please note: calls will be recorded in order to improve the quality of our service and for business purposes)

Is your complaint regarding a Parking Charge Notice?
Have you contacted the company yet?
Are you vulnerable?

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Nature of complaint
To help us investigate your complaint, please specify the following information:

  • When were you last in contact with the company? 
  • What information did the company provide you with?
admin
29th May 2018