Newsroom
Read our latest press releases here.
Post
The Consumer Council is advising consumers to consider their postal options, as price increases from Royal Mail for letters and parcels go live from Monday 25 March 2019.
Other
The Consumer Council, the statutory complaints body for transport, energy, water and postal services in Northern Ireland, picked up two awards at the 2019 UK Complaints Handling Awards in London.
Water
Non-domestic water and sewerage charges set to rise by 2.7%
Post
Wayfair, the online home and furniture retail giant, has announced it is scrapping delivery surcharges to Northern Ireland and Scotland for orders over £40. This will now apply across the entire UK without penalising consumers living in these geographical areas.
Other
The Consumer Council welcomes the final report into “Access to Cash” which has been produced by LINK. The report confirmed that consumers are using cash less and less, but as a society we are not yet ready to go cashless.
Other
The Consumer Council has been named as a finalist in the UK Complaints Handling Awards 2019, which recognise and reward outstanding achievement in complaint handling.
Other
O2 has confirmed this morning that their mobile network is down with thousands of customers unable to access their 4G data.
This means 02 customers will not be able to access data services but should still be able to make voice calls and send texts as usual.
Post
The Consumer Council has welcomed the re-opening of the Park Avenue Post Office, Derry/Londonderry, following its closure in November 2017.
Other
Chartered Institute of Public Finance & Accountancy announce winners
Transport
Translink Charter Monitoring Results for Spring 2018
