28th November 2019

Staff Details

Who's who in The Consumer Council.

Our Chief Executive reports to Council and is responsible for the daily management of the Consumer Council.  An Executive Management Team, comprising the Chief Executive and three Directors, deals with the ongoing delivery of the Consumer Council’s programmes and services.

Chief Executive's Office

  • John French Chief Executive
  • Fiona Lavery Personal Assistant to Chief Executive, Directors and Chair

Consumer Empowerment and Protection

  • Dervla Kearney Interim Director of Consumer Insight, Empowerment and Protection
  • Philippa McKeown-Brown Head of Consumer Empowerment and Protection
  • Mark Crawford Interim Head of Consumer Empowerment and Protection
  • Eóin McShane Senior Communications Officer
  • Matthew Stevenson Information Officer 
  • Ronan Convery Senior Consumer Empowerment Officer
  • Sharlene Berry Consumer Empowerment Officer 
  • Noleen Charnley Consumer Empowerment and Protection Officer
  • Laurie Brown Consumer Protection Officer
  • Fiona Burns Consumer Protection Officer
  • Gerard Stewart Consumer Protection Officer
  • Brónach Graham Consumer Protection Officer
  • Camille Hepburn-Hunte Receptionist / Administrative Officer


  • Sinéad Dynan Director of Regulated Industries
  • Paulino Garcia Head of Energy Policy
  • Maeve Holly Senior Energy Policy Officer
  • Aine Clarke Energy Policy Officer 


  • Richard Williams Head of Transport Policy
  • Jenny Redman Senior Policy Officer

Consumer Insight

  • Ashlee McVeigh Insight Officer 
  • Jennifer Donnelly Insight Officer 

Postal Services

  • Kellin McCloskey Head of Postal Services
  • Michael Legg Senior Policy Officer
  • Tara Faulkner Administrative Officer 


  • Graham Smith Head of Water
  • Andrew Culbert Policy Officer
  • Julie Coulter Administrative Officer

Corporate Services

  • Paula McCann Head of Finance
  • Joanne Akkaya Accounts Assistant
  • Debbie Quinn Quality Assurance and Performance Planner

Financial Services

  • Scott Kennerley Director of Financial Services
  • Nazia Ali Financial Conduct Authority Secondment
  • Alan Cree Senior Policy Officer
  • Gillian McAtackney Senior Education Officer 
  • Scott McClenaghan Senior Communications Officer 
  • Colin Neely Education and Communications Officer 
  • Rosemary Beers Education and Communications Officer 

EU Exit

  • Carmel McConville Director of EU Exit
  • Louise Hamilton Senior EU Exit Policy Officer 

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