Who's who in the Leadership Team.
Senior Leadership Team
Noyona Chundur took over Chief Executive Officer responsibility for The Consumer Council on 5 January 2020, having previously been Board Member and Chair of the Audit and Risk Assurance Committee. She joins from Invest Northern Ireland where she was Head of Campaigns and Digital Solutions since 2006, joining the organisation in 2004. In this role, she led their communications strategy for Northern Ireland, winning multiple internationally recognised awards for marketing and digital innovation. She is also Chair of the Cathedral Arts Festival.
Carmel McConville joined The Consumer Council in May 2019 as Director of EU Exit to look at the potential impacts of EU Exit for Northern Ireland consumers. Before that Carmel worked for ten years as an economist in the Department for the Economy (formerly Department for Enterprise, Trade and Investment) providing economic briefing and analysis to Senior Management and Minister. Prior to this Carmel worked as an FDI Analyst for fDi Intelligence, part of the Financial Times Group.
Dervla Kearney is the Director of Consumer Empowerment and has responsibility for strategic leadership of five functions within this directorate: research, complaints, outreach, communications and facilities. This front-line consumer activity contributes towards empowering, protecting and safeguarding consumers in Northern Ireland. Before starting this role, Dervla had various roles in research, evaluation and insight across criminal justice, social housing, complaint handling and consultancy remits. Dervla’s previous role was working for the Parliamentary and Health Service Ombudsman in Manchester as a Research Manager. Dervla studied her undergraduate and postgraduate degrees in Sociology and Political Science at NUI Galway.
Scott Kennerley has been with The Consumer Council since 2010. A former Board Member, Scott joined the organisation as the Head of Transport. He is currently the Director of Financial, Communication & Digital Services leading on our work to safeguard and promote the interests of Northern Ireland consumers in relation to financial, communication and digital services. Before joining The Consumer Council, Scott managed the Citizens Advice debt advice contract for Northern Ireland having previously been a mental health money advice specialist and a financial adviser.
William Warke is the Director of Corporate Services.
Wider Leadership Team
Graham Smith (Head of Water Policy) is responsible for our work on water and sewerage services and flooding. Graham has worked in a variety of consumer advocacy roles at The Consumer Council.
Michael Legg is the Head of Postal Policy at The Consumer Council.
Philippa McKeown-Brown (Head of EU Exit Policy) joined The Consumer Council in 2004, starting in the Consumer Skills For All team. She became Head of Consumer Skills in 2012. In 2016, as Head of Consumer Empowerment and Protection, Philippa became responsible for the Consumer Empowerment, Communications and Consumer Protection teams. Now, on her return from maternity leave, Philippa is working in the EU Exit policy team, looking specifically at food cost and accessibility. Before moving to Northern Ireland Philippa worked as a Communications and Marketing Manager for The Learning Trust, (previously Hackney Local Education Authority), and as a freelance consultant to the Department for Education, managing large-scale stakeholder consultations. Philippa has a BA Hons degree in Drama and Theatre Arts gained at Goldsmiths College, University of London.
Raymond Gormley is the Head of Energy Policy at The Consumer Council.
Richard Williams has been Head of Transport Policy with The Consumer Council since February 2019. Previously he worked in the Energy Policy section of The Consumer Council for over 10 years. Before coming to Northern Ireland in 2007, Richard worked in social housing in London and Northampton for 20 years. He was a Housing Advice and Homelessness Prevention Manager, and worked in housing management in various London boroughs and for Acton Housing Association.