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The Consumer Council is a non-departmental public body (NDPB) established through the General Consumer Council (Northern Ireland) Order 1984.
Main content
Who we are and what we do
Vision and Values
Our vision and values set standards for how we work.
Customer Charter
The charter outlines what we will do, what you can expect and when you can expect it.
Complaints Procedure
The Consumer Council is committed to providing a high quality service to all our customers.
Corporate Social Responsibility
The Consumer Council is committed to upholding our Corporate Social Responsibility, which informs all our activities and initiatives.