This draft 2025-2026 Forward Work Programme sets out the activity and performance framework the Consumer Council proposes to deliver in the final year of our 2021-2026 Corporate Plan, underpinned by consumer priorities and strategic objectives.
We are seeking your views and comments to help shape the development of our work. This is an important part of the process to ensure our proposals are relevant to the issues that matter most to consumers in Northern Ireland.
Questions to consider
We would welcome your feedback on the following questions:
If you require a paper copy of the draft 2025-2026 Forward Work Programme, or one in an alternative format including Braille or in a minority language to meet the needs of those whose first language is not English, then please contact:
2025-2026 Forward Work Programme
The Consumer Council
Floor 3 Seatem House
28-32 Alfred Street
Belfast BT2 8EN
Email: FWP@consumercouncil.org.uk
Telephone: 028 9025 1600
Comments on the draft strategy are welcome and should be sent to us by 5pm on Monday 31 March 2025.
When responding, please state whether you are responding as an individual or representing the views of an organisation. If the latter, please also state the organisation you are representing and your contact details, should we need to seek clarification.
The easiest way to respond is to complete a short survey via the Citizen Space portal here.
You can also submit your feedback in writing to FWP@consumercouncil.org.uk by 5pm on Monday 31 March 2025.
Please do make time to complete the consultation and encourage others to do the same. We look forward to hearing from you.
We will host a briefing on Monday 24 March 2025 in our Belfast office, starting at 10.00am and lasting approximately one and a half hours. We will talk through our proposed plans and there will be the opportunity to discuss our draft 2024-2025 Forward Work Programme with our Senior Leadership Team.
We will review consultation responses and following this, subject to approval from our sponsor department, the Department for the Economy, we will publish our final 2025-2026 Forward Work Programme in the first quarter of the new financial year.
We may make responses to this consultation public. If you do not wish your response or name to be made public, please state this clearly by marking the response as confidential and outline your reasons as to why your response should be treated as confidential.
We will handle your data in compliance with applicable laws including the General Data Protection Regulation and Data Protection Act 2018. For further details on our data handling practices please see the Consumer Council Privacy Notice