Coronavirus: Important Consumer Advice

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Transport

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15th June 2018

Air Travel

Some airlines have additional charges for a range of extra services.

Extra services can include checked baggage, credit card use and seat reservations. Click here to see these charges at a glance.

Airline Additional Charges

Transport

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Transport

Consultation on amendments to CAP1324 - the CAA's policy for ADR applicants and approved ADR entities

25th September 2020

The Consumer Council supports the CAA objectives to improve the ADR process for consumers and also to encourage more airlines to join the scheme.

Consultations

Read more about Consultation on amendments to CAP1324 - the CAA's policy for ADR applicants and approved ADR entities
Cost of Living

Consumer Insight Survey 2020

14th September 2020

Research Reports

Read more about Consumer Insight Survey 2020
Personal Finances

The Consumer Council's response to the FCA consultation on guidance on cancellations and refunds

07th August 2020

Consultations

Read more about The Consumer Council's response to the FCA consultation on guidance on cancellations and refunds
Transport

COVID-19 Airline Refunds: Do not delay getting your refund, act now!

30th July 2020
Transport

Spanish travel and quarantine rules: What Northern Ireland travellers need to know

27th July 2020