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Parcelpal NI

Want to find a local shop where you can send a parcel? Check out our ParcelPal NI tool to find your nearest parcel shop or outlet.


Information about sending and receiving mail through the postal system.


It is important to choose the most suitable postal product, understand your rights and be aware of potentially higher delivery charges.

Post Offices

There are over 480 Post Offices outlets in Northern Ireland which provide access to many important services. 

Postal Complaints

Common postal issues can relate to lost, delayed, or damaged mail.

Scam Mail

Types of scam mail and advice on how to report. 

Postal Resources

Here are some useful guides that will help you with sending letters and parcels, making a postal complaint and finding out more about the Post Office.

Tax and Customs Charges

Receiving goods or gifts from outside the EU. 

Junk Mail

Types of junk mail and how to stop it