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Coronavirus: Important Consumer Advice

Coronavirus FAQs: Advice for Northern Ireland consumers who may be affected by the COVID-19 (coronavirus) outbreak.

Private Car Parks

Information on Parking Charge Notices, how to avoid them and what to do if you get one. 


The Consumer Council helps passengers travelling by air, sea or by public transport.


The Consumer Council represents consumers on water and sewerage matters.


The Consumer Council represents consumers on energy matters in Northern Ireland.

Financial Services

The Consumer Council works to help consumers gain the skills & confidence to manage their money & make it work best for them.

Postal Services

The Consumer Council promotes and protects the interests of postal consumers across Northern Ireland.

Goods and Services

There are laws that protect you whenever you buy goods, services or digital downloads. This section contains information on your consumer rights.


Information to avoid and report scams