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Cost of Living

As the cost of living increases in Northern Ireland, we are here to help. 


The Consumer Council helps passengers travelling by air, sea or by public transport.

Appeal a Parking Charge Notice

Your options for appealing a Parking Charge Notice (PCN) in Northern Ireland


The Consumer Council represents consumers on energy matters in Northern Ireland.

Coronavirus: Important Consumer Advice

Coronavirus FAQs: Advice for Northern Ireland consumers who may be affected by the COVID-19 (coronavirus) outbreak.


The Consumer Council represents consumers on water and sewerage matters.

Financial Services

The Consumer Council works to help consumers gain the skills & confidence to manage their money & make it work best for them.

Postal Services

The Consumer Council promotes and protects the interests of postal consumers across Northern Ireland.

Goods and Services

There are laws that protect you whenever you buy goods, services or digital downloads. This section contains information on your consumer rights.

Scams: Important Consumer Advice

Information and advice on how to report a scam, types of scams, latest scam news and additional resources.

Food Poverty

A short film about low-income consumers' access to healthy, affordable food in Northern Ireland