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Success Stories

Read how we have successfully helped consumers here. 

Success Stories

Transport

We were contacted by a consumer following a flight cancellation from Malaga to Belfast. The flight had been cancelled due to bad weather, therefore no compensation was payable. However, the airline refused to reimburse the couple for all of their expenses despite receipts being provided.

Transport

A family of five were delayed by over 4 hours when flying from Belfast to Faro. They contacted us to ask for help.

Energy

A consumer encountered problems with her electricity supplier, leading to £1,300 in arrears. She contacted us to ask for help.