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Success Stories
Read how we have successfully helped consumers here.
Success Stories
Energy
Electric top-up error cost me £90
08th April 2022
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about Electric top-up error cost me £90
Transport
Two parking charge notices (PCNs) successfully appealed for one consumer
08th April 2022
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about Two parking charge notices (PCNs) successfully appealed for one consumer
Transport
€1600 compensation for flight disruption from UK to Faro return
03rd March 2022
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about €1600 compensation for flight disruption from UK to Faro return
Other
I received a private parking charge notice
02nd March 2022
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about I received a private parking charge notice
Energy
I was unable to top up my gas after switching supplier
02nd March 2022
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about I was unable to top up my gas after switching supplier
Transport
Translink drop off point reinstalled
16th November 2021
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about Translink drop off point reinstalled
Energy
My electric bill was in arrears
16th November 2021
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about My electric bill was in arrears
Consumer Skills
I've received a private parking charge
16th November 2021
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about I've received a private parking charge
Energy
I've been without home heating for 12 weeks
07th July 2021
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about I've been without home heating for 12 weeks
Transport
Aer Lingus changed my flight
05th July 2021
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about Aer Lingus changed my flight
Energy
I was unable to read my gas meter which meant I received an estimated bill
01st June 2021
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about I was unable to read my gas meter which meant I received an estimated bill
Transport
My family holiday was cancelled due to COVID-19
01st June 2021
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about My family holiday was cancelled due to COVID-19
Transport
My flight was cancelled because Stobart Air collapsed
01st June 2021
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about My flight was cancelled because Stobart Air collapsed
Transport
My bank details changed so the airline said I wasn't eligible for a refund
29th October 2020
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about My bank details changed so the airline said I wasn't eligible for a refund
Cost of Living
I wasn't the driver, yet I received a private parking ticket
28th October 2020
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about I wasn't the driver, yet I received a private parking ticket
Energy
My property was damaged when I was getting gas installed
28th October 2020
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about My property was damaged when I was getting gas installed
Cost of Living
Despite writing to cancel my service, I kept receiving bills
27th July 2020
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about Despite writing to cancel my service, I kept receiving bills
Energy
My business was over-charged for electricity and I could not get a refund from the supplier
16th June 2020
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about My business was over-charged for electricity and I could not get a refund from the supplier
Cost of Living
Pay-as-you-go meter problems & additional help
19th May 2020
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about Pay-as-you-go meter problems & additional help
Energy
I live mid-terrace and could not get a home heating oil delivery because of COVID-19
14th May 2020
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about I live mid-terrace and could not get a home heating oil delivery because of COVID-19
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