Main content
Personal Finances
Michael
09th December 2020

Review your banking needs in response to Danske Bank branch closures

The Consumer Council is urging Danske Bank customers to review their banking needs in response to the closure of four local branches. The branches in Ballycastle, Comber, Kilrea and Strabane closed on Friday 4 December 2020.

Scott Kennerley, Director of Financial Services at The Consumer Council, said: “Whilst some consumers prefer accessing their banking services through the internet, apps and over the phone, it is important to remember that there are still many people who rely on face-to-face banking through their local branch.

“As the local branches have now closed, we would advise customers to contact Danske Bank’s customer services to discuss their banking needs and the options that are available to them.”

Scott added, “Consumers in these areas who do not feel comfortable with online or phone banking, can still visit the local post office to lodge cash and cheques, to check balances and pay off bills. Alternatively customers can visit any other Danske branch or could consider switching their bank account.

“The Consumer Council has produced has a range of free material and guides including a branch closure factsheet, a personal banking guide, a guide to switching banks and a current account comparison table which can be downloaded from www.consumercouncil.org.uk. Alternatively, consumers can contact The Consumer Council on 0800 121 6022 or by emailing contact@consumercouncil.org.uk.”