23rd November 2011

Consumer Council, YouthAction NI and Translink Project Secures a NICCY Partnership Award

A special project which saw young people act out their views on public transport in the form of a play at Stormont has secured a top award for the Consumer Council, YouthAction NI and Translink.

Speaking at the NI Commissioner for Children and Young People’s (NICCY) Participation Awards last night (23 November), Scott Kennerley, Head of Transport at the Consumer Council said: “We are delighted to receive this award for what turned out to be a hugely beneficial project.  The young people we worked with showed such enthusiasm and depth of knowledge, bringing interesting and useful ideas on how bus and rail services can better meet their needs.” 

Young people from YouthAction NI, a voluntary organisation which works with younger people across Northern Ireland, carried out research with their peers which was published in January 2011 in the report: “Transport Matters – Young People’s Experiences, Attitudes and Ideas for Improving Public Transport[i].

The young people who participated also helped to shape the recommendations in the report and produced a play to demonstrate the findings for government and transport operators at Stormont’s Parliament Buildings.  They also gave evidence at a special sitting of the Regional Development Committee.

The Consumer Council has worked with YouthAction NI to take forward a number of recommendations from the report. This included launching a guide to public transport for young people in June 2011[ii], which provided young people with information on how to save on the cost of public transport. The Consumer Council and YouthAction NI have also been working with Translink to pilot a new SmartCard for those aged 16 to 23 which offers savings across all Translink services in Northern Ireland. If the pilot is successful Translink aims to have the card available during 2012/13.

Scott concluded: “It is essential that we listen to the issues young people face when accessing public transport to ensure that it fits with their needs and encourage them to use it in future. The Consumer Council is committed to working with YouthAction NI to ensure the voice of young people is heard”.


  1. Consumer Council media contact: Keelin Kelly - telephone 028 9067 4807 or 07799 0332203 or e-mail [email protected]  
  2. The Consumer Council is an independent consumer organisation, working to bring about change to benefit Northern Ireland’s consumers. The Council campaigns for high standards of service and protection and a fair deal for all. It also carries out research, gives advice and publishes reports and other publications. It deals with individual complaints about buses, trains, planes, ferries, natural gas, electricity, coal and water.
  3. For more information, visit our website at
  4. YouthAction Northern Ireland is a membership based, regional youth organisation with a 65 year history of working with young people to tackle inequalities in their lives, improve their life chances and contribute to communities. The Community Leadership Programme is an employment and training programme targeting young people 18 – 25 yrs. It is funded through the International Fund for Ireland, Department of Education, Department for Employment and Learning, the Rank Foundation and the Australia Ireland Fund. For more information, visit our website at

[i]Transport Matters – Young People’s Experiences, Attitudes and Ideas for Improving Public Transport”, Consumer Council and YouthAction N.I., January 2011. Available online at

[ii]“The Consumer Council’s Guide to Public Transport for Young People”, June 2011. Available online at