Personal Finances
20th July 2016

Consumer Council statement on Bank of Ireland bank closures

Following the Bank of Ireland decision to close eight of their bank branches later this year, the Consumer Council is encouraging affected consumers to proactively ensure that their bank account continues to meet their needs and provide the best deal overall.

Speaking about the announcement John French, Chief Executive of the Consumer Council said: “The bank branch network in Northern Ireland has undergone significant change over the last few years. We have seen around 30% of bank branches closing since 2010. This announcement from the Bank of Ireland will unfortunately mean more consumers are left without a local branch and the facilities they provide.

“We have spoken with the Bank of Ireland today and understand that a key priority for the Bank is to ensure customers understand the alternative arrangements that will be put in place. We would therefore encourage affected consumers to speak with the Bank of Ireland to discuss these arrangements and ensure that their account continues to meet their needs.

“We always recommend that consumers proactively ensure that their bank account is right for them and provides the best overall deal and service.

Switching bank accounts is quick and hassle-free. Consumers can get a copy of our guide to switching their bank account at, by contacting us on 0800 121 6022 or via facebook and twitter.”

The Consumer Council also has a ‘Bank Branch Closure’ factsheet which is available to download at or by calling 0800 121 6022.