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<p>The General Consumer Council has welcomed the launch of the Government’s Caravan Holiday Homes advice booklet. The Council is calling on the caravan industry to take further action by providing contracts and written licence agreements for its caravanners.</p>

The call came at the launch of the Trading Standard Services’ booklet at the Stormont Hotel in Belfast today (29 September).


Eleanor Gill, Chief Executive of the Council, said:


“This booklet, produced by the Trading Standards Service in consultation with the caravan industry and owners, is a welcome step in the right direction. For some time the Council has been concerned about the limited rights of caravan owners and their lack of knowledge about what to do if something goes wrong.


“We hope that this booklet will encourage more site owners to take action and provide written licence agreements for caravanners. We also hope that it will encourage caravanners to ask for such agreements. This booklet acts as a positive catalyst to help both parties to understand their rights and responsibilities to each other.”




1. General Consumer Council media contact: Susie Brown, telephone, 028 9067 4807 or e-mail,


2. The General Consumer Council promotes and safeguards the interests of local consumers. It also undertakes research, gives advice and issues publications. It deals with individual complaints about passenger transport, coal, natural gas and electricity. For more information, visit our website at