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Advice for customers who may be affected by Ryanair strike action

The Consumer Council has provided advice to customers who could be affected by the Ryanair UK pilots’ strike during the next few days.

Personal Finances

CMA Releases Banking Satisfaction Survey Results

The Competition and Markets Authority (CMA) has today released the summer edition of its banking customer satisfaction survey for personal current accounts in Northern Ireland and the UK. The survey was introduced by the CMA after it conducted a market investigation into the retail banking sector in 2016.

Cost of Living

Educating the whole family with a consumer rights themed day of fun

The Consumer Council and Radius Housing have teamed up to host a Friday Funday on 23 August 2019 from 10am to 1pm.


Disappointment in a 6.1% increase in regulated electricity prices

The Consumer Council is disappointed after Power NI’s announcement of a tariff increase, which has occurred despite a decrease in wholesale energy prices over the past year.


Know your rights: Norwegian Airlines ending all flights between Ireland and the US

The Consumer Council issues advice for affected customers


The Consumer Council welcomes the outcome of the Utility Regulator investigation into SSE Airtricity

The Consumer Council welcomes the publication of the Utility Regulator’s conclusion following its investigation into SSE Airtricity Energy Supply Ltd and SSE Airtricity Gas Supply Ltd.


The Consumer Council’s Top Travel Tips

The summer travel period is upon us and The Consumer Council is helping Northern Ireland holidaymakers to prepare for a smooth, hassle-free journey with its Top Travel Tips.


Post Offices transformed

Citizens Advice published its review of the Post Office restructuring programme, which started in 2012 and finished in 2018, supported by £2billion government investment. See below for the key highlights from the report.

Consumer Skills

Navigate easily to the right consumer advice

The Consumer Council has launched a new online tool to guide consumers