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Energy

More gas consumers in Greater Belfast will now benefit from big savings

More than 50,000 households and small businesses in Greater Belfast will appreciate Firmus Energy’s decision to decrease its prices by 12% from 16 April 2020.

Cost of Living

Advice for consumers as Laura Ashley permanently close half its stores

Laura Ashley announced on Monday 23 March that it has permanently closed half of its stores and appointed PricewaterhouseCoopers as administrators.

Cost of Living

Think of others and shop responsibly

The Consumer Council and the Northern Ireland Retail Consortium have come together in an unprecedented joint plea to ask consumers to "be considerate" and stop over-buying food and other products as unfortunately means others are going without. This call is in response to the rise in over-buying in the past few weeks fuelled by Corona Virus worries.

Energy

Gas consumers in Greater Belfast and Gas to the West to benefit from big savings

Natural Gas consumers in Greater Belfast and the Gas to the West region will welcome SSE Airtricity Gas Supply NI decision to decrease its prices by 18.7% from 1 April 2020.

Transport

Flybe ceases trading: Important advice for customers with booked flights

Flybe confirmed today that it has entered Administration meaning that all flights are cancelled with immediate effect. This announcement will have left many customers wondering what their rights are, so The Consumer Council has issued important advice to Flybe customers with existing flights booked.

Energy

Gas consumers in the Ten Towns to benefit from big savings

Natural gas consumers in the Ten Towns will be pleased with Firmus Energy Supply’s decision to decrease its prices by 21.15% from 1 April 2020.

Consumer Skills

Consumer Parliament: North Coast residents raise important local issues

The Consumer Council held its regional Consumer Parliament in Coleraine Town Hall on 11 February. The event gave consumers the opportunity to discuss and debate local issues such as local bus and rail services, the cost of energy, local bank provision and consumer rights.

Consumer Skills

Consumer Parliament: Fermanagh and Omagh residents raise important local issues

The Consumer Council held its first regional Consumer Parliament in Enniskillen on 7 February. The event gave consumers the opportunity to discuss and debate local issues such as local public transport provision, broadband speeds, water quality, the cost of energy, and consumer rights.

Consumer Skills

Empowering and innovative education project shortlisted for housing award

An education project created by The Consumer Council and Triangle Housing, with support from Mid and East Antrim Borough Council, has been shortlisted for the ‘Working in partnership’ award at the Chartered Institute of Housing 2020 Housing Awards.