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Consumer Skills

Navigate easily to the right consumer advice

The Consumer Council has launched a new online tool to guide consumers

Cost of Living

Santander Branch Closure - Antrim

The Consumer Council is reminding consumers to think about their banking needs ahead of the Antrim branch closure on 30 May 2019.


The Consumer Council comments on latest Translink performance results

Following today’s publication of Translink’s Charter Autumn 2018 Monitoring Results, The Consumer Council is happy to see that Translink have continued to deliver high levels of customer satisfaction across its bus, rail and coach services. 


Portugal and Spain strike action - Potential flights impact

Strike action by fuel tank drivers in Portugal and airport workers throughout Spain may affect flights to and from Portugal and Spain over the Easter period.

Personal Finances

Santander Branch Closure – Ballymoney

The Consumer Council is reminding consumers to think about their banking needs ahead of the Ballymoney branch closure on the 16 May 2019.


Be EGGstra prepared if you are travelling this Easter

Travelling during popular times, such as the Easter period, can be busier and more stressful than usual. Following some recent disruptions to air and sea travel, The Consumer Council has put together some tips to help your Easter break go as smoothly as possible.

Cost of Living

Debenhams enters into administration - know what to do with your gift cards

Debenhams announced on Tuesday 9 April that it has officially gone into administration, appointing FTI Consulting as the administrator. 


Affected by Ryanair cancelled flights? Know your rights

As the statutory body representing air passengers flying in and out of Northern Ireland, The Consumer Council is providing advice to those impacted by Ryanair’s decision to cancel flights.


The Consumer Council advice for Flybe customers following further cancellations

The Consumer Council is advising Flybe customers on their passenger rights, following the announcement of further cancellations of flights in and out of George Best Belfast City Airport on Friday 5 April 2019.