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Cost of Living

Global oil price factors costing Northern Ireland consumers £1,300 per year

Home heating oil prices in Northern Ireland are over £1 per litre, more than double the ten-year average price, and prices have only been higher for one week this decade according to the Consumer Council’s weekly heating oil survey, published today.

Transport

The Consumer Council’s Top Travel Tips

The summer travel period is upon us. With recent air and sea travel disruptions in mind, the Consumer Council is helping Northern Ireland holidaymakers prepare for their upcoming journeys with its Top Travel Tips.

Personal Finances

Review your banking needs in advance of Ulster Bank branch closures

The Consumer Council is urging Ulster Bank customers to review their banking needs following the announcement of the closure of nine branches later this year.

Personal Finances

Review your banking needs in advance of Danske Bank branch closures

The Consumer Council is urging Danske Bank customers to review their banking needs as it has announced today (Friday 13 May 2022) that four local branches are due to close later this year.

Other

Privacy Policy update

We have updated our Privacy Policy. The new Privacy Policy was published on our website 12 May 2022.

Energy

firmus energy 37% gas increase in the Greater Belfast network

Firmus energy has announced today, 5 April 2022, an increase of 37% effective from 3 May 2022 for gas customers in the Belfast area.

Transport

Small drop in fuel prices following cut in excise duty

In the week following the five pence cut in fuel excise duty, the Consumer Council’s research shows the average price of unleaded petrol and diesel across Northern Ireland have dropped by 3.4p and 1.9p respectively.

Transport

New Transport Knowledge Hub launched

The Consumer Council has launched a new Transport Knowledge Hub, containing over a decade worth of Northern Ireland-specific transport data. 

Transport

The cost of commuting highlighted in new Consumer Council data tool

With petrol prices nearing a 10 year high this week, just as many of us contemplate a return to office-based work, the cost of the daily commute will come into stark focus for many consumers.

Other

The Consumer Council retain Standards for Inclusive Service Provision and Customer Service Excellence

The Consumer Council has retained best practice accreditations; the British Standard 18477 for Inclusive Service Provision, and the Customer Service Excellence Standard for commitment to high-quality customer service.