Main content


Read our latest press releases here.

Displaying 1 - 10 of 77


Firmus energy customers in the Ten Towns area face another gas price increase

Firmus energy has today announced an increase of 38.18% from 3 December 2021 for gas customers in the Ten Towns area, impacting around 55,000 domestic customers.


Two further energy companies increase electricity prices

SSE Airtricity has today announced it will be increasing electricity prices by 9% from 1 December 2021. This means the typical customer will see their bill rise by around £62 per year.


Securing the future of rural post offices in Northern Ireland

The Consumer Council has signed a joint letter with Citizens Advice England and Wales, Citizens Advice Scotland, Age UK, and Action with Communities in Rural England urging the Chancellor to continue to support rural post offices at the UK Government’s imminent Spending Review.


firmus energy gas tariff in Greater Belfast to increase by 32.98%

Firmus energy has announced today, 29 September 2021, an increase of 32.98% from 22 October 2021 for gas customers in the Greater Belfast area.


ScamwiseNI partners combine efforts to reduce financial crime in Northern Ireland

ScamwiseNI Partnership organisations are working together to educate consumers and businesses on legislation that is in place to help safeguard them and their money, protecting them from scams and financial crime.


Click Energy set to increase electricity prices for the second time in one month

Click Energy have announced it will be increasing electricity prices by 16% for customers on a variable rate tariff from 1 October 2021 and comes after a 9% rise earlier this month. This will see the typical bill paying and keypad (PAYG) meter customers needing to find up to an extra £100 per year.


Noyona Chundur: More to be done to protect consumers amidst rising energy prices in Northern Ireland

This year, every regulated energy company in Northern Ireland put up their prices, with further increases expected. This comes at a time when many households are struggling to meet their energy needs, with low income groups most at risk.


Significant price rises


Businesses encouraged to switch energy supplier and save money after research finds two thirds of businesses haven’t switched supplier

With savings available when switching supplier, the Utility Regulator and Consumer Council for Northern Ireland are encouraging business consumers to check their bills and review their energy spend.


firmus energy tariff increase in the Greater Belfast area unwelcome news, says The Consumer Council

firmus energy has today (Tuesday 23 March 2021) announced it will be increasing its gas prices by 14% in the Greater Belfast* area from 15 April 2021.

Cost of Living

The Consumer Council returns over £1 million to Northern Ireland consumers

The Consumer Council has returned over £1 million to consumers and businesses in Northern Ireland since 1 April 2020. With the COVID-19 pandemic changing how consumers spend, socialise, work, live and travel, the consumer rights body has said this has led to an increased need for its free service.