Newsroom

Home heating oil prices in Northern Ireland are over £1 per litre, more than double the ten-year average price, and prices have only been higher for one week this decade according to the Consumer Council’s weekly heating oil survey, published today.

The summer travel period is upon us. With recent air and sea travel disruptions in mind, the Consumer Council is helping Northern Ireland holidaymakers prepare for their upcoming journeys with its Top Travel Tips.

The Consumer Council is urging Ulster Bank customers to review their banking needs following the announcement of the closure of nine branches later this year.

The Consumer Council is urging Danske Bank customers to review their banking needs as it has announced today (Friday 13 May 2022) that four local branches are due to close later this year.

We have updated our Privacy Policy. The new Privacy Policy was published on our website 12 May 2022.

Firmus energy has announced today, 5 April 2022, an increase of 37% effective from 3 May 2022 for gas customers in the Belfast area.

In the week following the five pence cut in fuel excise duty, the Consumer Council’s research shows the average price of unleaded petrol and diesel across Northern Ireland have dropped by 3.4p and 1.9p respectively.

The Consumer Council has launched a new Transport Knowledge Hub, containing over a decade worth of Northern Ireland-specific transport data. 

With petrol prices nearing a 10 year high this week, just as many of us contemplate a return to office-based work, the cost of the daily commute will come into stark focus for many consumers.

The Consumer Council has retained best practice accreditations; the British Standard 18477 for Inclusive Service Provision, and the Customer Service Excellence Standard for commitment to high-quality customer service.