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The Consumer Council congratulate John French’s appointment as Chief Executive of the Utility Regulator

The Board and staff of The Consumer Council wish to congratulate Chief Executive, John French, on his recent appointment to the role of Chief Executive of the Utility Regulator.

Scams

Farmers and Agricultural Businesses: 10 common scams to watch out for (and how to avoid them)

Scammers are targeting farmers and agricultural businesses across Northern Ireland. Therefore, it is more important than ever to take extra precautions to avoid falling victim to fraud or a scam.

Cost of Living

Help improve access to cash in Northern Ireland

The Consumer Council is encouraging individual consumers or local organisations to take part in a new initiative to help improve access to cash within Northern Ireland.

Energy

The Consumer Council helps small businesses find the best energy deal

The Consumer Council is helping small businesses and not-for-profit organisations save money with a new online electricity and natural gas price comparison tool. The tool will make it easy for small businesses in Northern Ireland to find the best electricity and gas deals by comparing tariffs from all available suppliers in the one place.

Energy

Households should actively undertake regular meter readings to ensure they are on top of their energy bills during COVID-19

The Consumer Council is advising households and small businesses to ensure their energy bills are accurate and as low as possible during the COVID-19 lockdown.

Post

Royal Mail temporary decision to remove Saturday letter deliveries

Royal Mail announced today (Tuesday 28 April 2020) that from 2 May it will reduce its service delivery by removing letter deliveries on Saturdays.  Tracked parcels and Special Delivery items and most parcel will still be delivered on Saturdays.

Cost of Living

Unscrupulous traders profiteering by exploiting COVID-19 warned

Trading Standards and The Consumer Council are warning unscrupulous traders to stop exploiting the Covid-19 pandemic to profiteer, or face action.

Other

Covid-19 update for The Consumer Council suppliers

Due to Covid-19 we have temporary changes in place for receiving invoices. 

Cost of Living

Videos: Consumer Parliament and Regional Parliaments

Highlights video of our fourth annual Consumer Parliament and summary video of issues raised at our four regional parliaments. 

Other

The Consumer Council shortlisted for two UK Complaints Handling Awards

The Consumer Council has been shortlisted as a finalist in the UK Complaints Handling Awards 2020, which recognise and reward outstanding achievement in complaint handling across the UK.