03rd August 2020


We make every effort to ensure our services are accessible and easy to use for everyone. Our website is accessible no matter what browser you choose to use, whether or not you have any disabilities and regardless of your experience of using the Internet. Our services and resources are also available using a range of accessible services. 

Website - BrowseAloud

Our website uses BrowseAloud software to make it fully accessible in any browser. BrowseAloud allows users of our website to customise it in a way that works for them, including read-aloud software, language translations, and font changes. 

Translation Services and Alternative Formats

We also offer a telephone translation service through Big Word Translation. If you would like to use this service please let our staff know. 

We also can translate our documents into different languages, and other formats (eg Braille, large print), upon request. 

JAM Card Friendly Organisation

We are a JAM Card friendly organisation. If you are a JAM card holder, please let a member of our staff know. JAM stands for ‘Just A Minute’ – it’s a special card created by NOW group (a social enterprise supporting people with learning difficulties and autism into jobs with a future) service users for when they need more time and patience.

Website and Government Standard Compliance

This website has been built to comply with the Priority 2 (Double A) accessibility checkpoints, as established in the World Wide Web Consortium’s Web Accessibility Initiative. The initiative promotes usability and accessibility for people with disabilities.

The majority of the website’s pages conform to the World Wide Web Consortium (W3C) Web Accessibility Initiative’s ‘AA’ standard.

This website also conforms to the UK government guidelines for websites. HTML5, CSS 2.0, WAI WCAG Level 2 have been set as technical standards.

Changing Font Size

If you find the text on this website is too small or too large you should simply adjust your browser’s settings:

If you use Microsoft Internet Explorer
Go to the View menu, select Text Size and then Larger/Largest or Smaller/Smallest.

Google Chrome
Open the menu, select Settings, click ‘Show advanced settings’ a the bottom an look for the Web Content section. You can choose settings from ‘Very Small’ to ‘Very Large’

Mozilla Firefox
Go to the View menu, select Text Size and choose Increase or Decrease.

Screen Readers

The webpages on this website are designed to be used with screen readers, so that visually impaired users can easily access the content and navigate the site.

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