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The Consumer Council is the voice for Northern Ireland consumers. We aim to provide consumer information and skills to all, so that consumers can make informed choices in a complex market place.

What's New delivers timely and relevant information on Consumer Council work happening today. If you would like further information, contact the Consumer Council on 028 9067 2488.

• Get prepared for Christmas with a free Smart Shopper pack

  The Consumer Council's Smart Shopper pack includes Receipt Wallet, Shoppers Right card, Christmas Present budget planner, Christmas food budget planner and 'Take Hold of the Reins this Christmas' Christmas card 2008. For your free copy call us on 028 9067 2488 or e-mail: info@consumercouncil.org.uk

• Consumer Council's top 12 tips for Christmas to help you make the most of your money

  The Consumer Council's Christmas card 2008 is packed with helpful advice and information to help you make the most of your money this Christmas

• Are you a community worker? Do you need materials/resources for your work?

  The Consumer Council has developed a series of leaflets and resources to help you work with groups to make the most of their money. Topics include:
  
  1. Christmas – Budgeting for food and presents;
  2. What we waste our money on – Find out about our top money saving tips plus how to save up to £1700 a year; and
  3. Budgeting and saving – How to plan and write a budget and save those precious pounds.
  
  Please visit our publications section to download these resources.

• Want to know how to manage your money wisely? Find out at Moneyweek 24 -30 November 2008

  Money week is Northern Ireland's first ever programme of events aimed at educating consumers on how to manage their money wisely. Coleraine is playing host to this brand new initiative brought to you by the Consumer Council in association with Coleraine Borough Council. Money week is a series of events organised by the Northern Ireland Financial Capability Partnership.

• Are you a Phoenix Supply Limited (PSL) customer?

  A 19.2 per cent gas price increase comes into effect from 1 October 2008. The Consumer Council is urging all PSL customers to take a meter reading to ensure that their gas bills are based on an accurate reading, not an estimated one.
  
  For peace of mind, we recommend that Phoenix customers do the following:
  
  1. Read your meter today and take a note of it.
  
  2. Contact phoenix supply ltd with the reading on 0845 900 5253 or email it to info@phoenixsupplyni.com.
  
  3. Keep hold of the meter reading and check it against your bill when it arrives.
  
  4. What happens if your bill is wrong? Contact PSL first and if you are not satisfied contact the Consumer Council on 0800 121 6022 or email complaints@consumercouncil.org.uk

• Are you an A - Level Home Economics Teacher delivering the revised syllabus? Click here for more information.

  The Consumer Council, in partnership with CCEA, is organising three conferences for A - Level Home Economics teachers in March 2009 to help teachers prepare for the consumer issues content of the revised Home Economics curriculum.

• Are you affected by the collapse of XL Airlines? Click here for more information.

  XL Airlines went into administration on Friday 12 September. All XL flights have been cancelled and passengers will not be allowed to travel. If you are affected please read on for more information.

• Check out the winners of this year's Schools Poster Competition

  Budding young artists from all over Northern Ireland took the honours at this year’s Consumer Council Schools Poster Competition Awards Ceremony. Maurice Jay from U105’s Breakfast Show presented the prizes at the event at Lagan Valley Island, Lisburn on 13 June.
  
  More than 4,000 children from primary and special schools across Northern Ireland submitted posters based on the themes: Don’t waste energy, Count the ways to get to school, How far does my food travel?, Don’t waste water, What can we make out of rubbish? and Spend a little, save a little.

• Tell us how the cost of living is affecting you 0800 121 6022 info@consumercouncil.org.uk

  The Consumer Council is calling on consumers to tell their real-life stories about the household pressures they are facing. Rather than waiting until things get any worse, the Consumer Council is bringing consumers together to get a first-hand account of their experiences beginning with two open meetings this week in the Holiday Inn, Ormeau Avenue, Belfast on Wednesday, 27 August 2008 at 7.00pm and in the Glenavon House Hotel, Cookstown on Thursday, 28 August 2008 at 7.00pm.

• See Prof David Bellamy, OBE in action at the launch of Ecoworld, 29 April 2008

  Ecoworld is an interactive website created by the Consumer Council and CCEA. It aims to teach young people about their environment and how they can make small changes to help protect it.