The Consumer Council Who We Are

Who We Are

Hello and welcome to the Consumer Council website. Thank you for visiting our site - we hope that you find it useful.  Here’s some information on the Consumer Council and the work that we do on behalf of Northern Ireland’s consumers. 

The Consumer Council

was set up by Government in 1985 and is funded by the Department of Enterprise, Trade and Investment (DETI).

Our job is to speak up for consumers and give them a voice.  We also ensure that the policy makers in Northern Ireland hear that voice and take it into account when they are making decisions that affect us all. 

We do this by running information and education campaigns, influencing the public and private sectors, undertaking research and producing publications.  We also help individual consumers with complaints about buses, trains, planes, ferries, natural gas, electricity, coal and water.

For more information call 028 9067 2488 or e-mail: info@consumercouncil.org.uk

 

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Got a Complaint? Make it Online

The Consumer Council handles complaints about buses, trains, planes, ferries, natural gas, electricity, coal and water.

0800 121 6022

Consumerline: for helpful consumer advice about goods and services - helpline: 0845 600 62 62

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