The Consumer Council Using Water Wisely

Using Water Wisely

Water is a finite and precious resource that we often take for granted. Everyday we each use about 145 litres of clean water. As consumers we need to be aware of how our choices can have an impact in the future. It is important that we try to use our water wisely and reduce the amount we waste.

Below are some simple ways to be more water efficient and also how to protect your pipe work from bursts in order to prevent waste.  

Water Efficiency

Using water wisely in the home has many benefits, not only for the environment but also by lowering energy bills. Around a quarter of a household’s energy bill comes from using hot water. So by using it wisely you can save water, energy and money as well.

Below are some easy ways to save water and energy:

  • Turn off the tap when brushing your teeth or shaving – a running tap can use up to six litres a minute.
  • Take a shower instead of a bath – a standard shower for five minutes uses around 35 litres of water.  A bath uses 80 litres of water. (Bear in mind though that a power shower will use more water than a bath – 90 litres).
  • Fix dripping taps – they can waste up to 30 litres of water a day.
  • When putting the kettle on only boil the amount of water you need (but remember to cover the element if you are using an electric kettle).
  • Fully load your dishwasher or washing machine before putting it on.
  • Fill a jug with tap water and leave it to cool in your fridge. This way you don't have to run the tap for ages just to get a cold drink.
  • Use a water butt to collect rain water to water the garden; give your plants a soaking once a week rather than watering daily.  

For further water saving tips for businesses click here.

 

Freezing weather

When we experience freezing temperatures, it is possible that water pipes can
freeze and burst. Householders are responsible for the pipes within their
property. Below are some simple steps you can take to help avoid frozen
pipes and what you should do if you have a burst pipe.

Preparation to prevent frozen and burst pipes

 Know where the internal stop tap/valve is (usually under the kitchen sink)
and how to turn it off.
 Make sure pipes and tanks are insulated properly.
 Fix dripping taps - a trickle of water can freeze and block a pipe.
 Have a SNIPEF (Scottish and Northern Ireland Plumbing Employers
Federation) registered plumber's telephone number to hand.
 Contact SNIPEF on 0131 225 2255, e-mail: info@snipef.org/ or visit:
www.snipef.org/
 If you are going away consider leaving your central heating on low and if
possible, leave a key with a neighbour, friend or family member that can
check your home for frozen pipes.

Consumers who have a disability, are an older consumer, have a serious
medical condition or need extra help for any other reason can join NI Water's
Customer Care Register by phoning Waterline on 08457 440088.

What do I do if my pipes are frozen?
 Turn off your water supply at the internal stop tap/valve.
 Try pointing a hairdryer (switched onto the lowest setting) or wrap warm
cloths or hot water bottles around the pipes. Begin from the end of the
pipe nearest the tap. Be careful not to heat the pipes too quickly as this
could cause them to burst. Never use a naked flame such as a blow torch
or candle to thaw the pipes.
 Don't leave taps dripping or running as the pipes below may be frozen.
Call a SNIPEF (Scottish and Northern Ireland Plumbing Employers
Federation) registered plumber and ask for advice.


How do I deal with burst pipes?
 Turn off your water supply at the internal stop tap/valve.
 Try to block escaping water with towels.
 Open all your taps to reduce flooding.
 Call a SNIPEF (Scottish and Northern Ireland Plumbing Employers
Federation) registered plumber for advice.
 When the burst pipe has been fixed, remember to turn off all taps - this
especially applies to vacant properties and out-houses.
 If you see any burst water mains report these to NI Water 08457 440088.
 Don't forget to check any vacant, isolated or outbuildings for bursts or
leaks.
For more information contact Waterline on 08457 440088 or visit:
www.niwater.com. Water line is open 24/7.

Tip - NI Water has a video on their website, which shows you how/where to
look for pipes that can potentially freeze and how to turn off your water if a
burst happens. Watch the video at www.niwater.com/frozenpipes.asp

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The Consumer Council handles complaints about buses, trains, planes, ferries, natural gas, electricity, coal and water.

0800 121 6022

Consumerline: for helpful consumer advice about goods and services - helpline: 0845 600 62 62

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