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• Flight Disruption caused by UK Border Agency Staff Strike Action- Your Rights
  (35.4KB PDF document)
  
  9 May 2012
• Withdrawal of bmibaby Services from George Best Belfast City Airport Factsheet
  (33.0KB PDF document)
  
  4 May 2012
  bmibaby was recently sold to International Airlines Group (IAG) as part of IAG’s takeover of BMI. bmibaby has announced it will cease to operate flights from George Best Belfast City Aiport from 11 June 2012.
• ATOL Reform Factsheet
  (36.6KB PDF document)
  
  30 April 2012
• Additional Airline Charges Table
  (29.5KB PDF document)
  
  20 April 2012
  Click on the link above to see how the airlines compare.
• Consumer Council Corporate and Equality Plan 2011 - 2015
  (853.8KB PDF document)
  
  13 March 2012
  The Consumer Council's Corporate and Equality Plan 2011- 2015.
• A Consumer Council briefing review of Northern Ireland petrol and diesel prices
  (266.0KB PDF document)
  
  7 February 2012
  This paper provides an update on petrol and diesel prices since our previous brief in December 2010. It details how petrol and diesel prices have changed, what actions government has undertaken and what actions we believe need to be taken to alleviate th
• Severe Weather Disruption 6 Feb 2012
  (31.7KB PDF document)
  
  6 February 2012
• Plain Sailing
  (2.4MB PDF document)
  
  5 January 2012
  A passenger's guide to planning and using ferry travel.
• Plane Facts- Your Essential Guide to Air Travel
  (3.0MB PDF document)
  
  5 January 2012
• Ferry Report
  (1.9MB PDF document)
  
  16 December 2011
• Weather the Winter
  (938.1KB PDF document)
  
  8 December 2011
  A wallet-sized ‘Weather the Winter’ leaflet for tips on Christmas shopping, saving money and protecting your home, as well as the essential numbers you might need.
• Access to Air Travel November 2011
  (602.8KB PDF document)
  
  23 November 2011
• Heathrow Airport fog disruption
  (70.0KB PDF document)
  
  21 November 2011
  Advice for passengers affected by fog disruption at Heathrow Airport.
• TWO HUNDRED AND THIRTY-SIXTH MEETING OF THE GENERAL CONSUMER COUNCIL FOR NORTHERN IRELAND
  (26.3KB PDF document)
  
  12 October 2011
• Annual Report and Accounts 2010-11
  (3.8MB PDF document)
  
  19 September 2011
  Consumer Council Annual Report and Accounts 2010-11

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