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• Insured to Travel?
  (930.7KB PDF document)
  
  21 May 2013
  A report into Northern Ireland consumers’ views on travel insurance
• Transport Issues In Accessing Health and Social Care Services Report
  (1.1MB PDF document)
  
  10 May 2013
  A partnership project by the Patient and Client Council and the Consumer Council.
• Access to Air Travel
  (2.1MB PDF document)
  
  8 May 2013
• Access to Ferry Travel
  (1.6MB PDF document)
  
  8 May 2013
  A guide for passengers with a disability and less mobile passengers.
• Plain Sailing
  (532.7KB PDF document)
  
  8 May 2013
  Your rights in instances of ferry service delays and cancellations.
• Plane Facts - Your Essential Guide to Air Travel
  (5.5MB PDF document)
  
  8 May 2013
• Access to Air Travel - Easy Read
  (1.0MB PDF document)
  
  8 May 2013
  Easy read version for passengers with a learning disability.
• Plane Facts 2013 - audio file
  (61.2MB MP3 document)
  
  8 May 2013
  Download Plane Facts - your essential guide to air travel audio file - to your smart phone or tablet device.
• Access to Air 2013 - audio file
  (33.0MB MP3 document)
  
  8 May 2013
  Download Access to Air audio file - a guide for passengers with a disability and less mobile passengers - to your smart phone or tablet device.
• Plain Sailing 2013 audio file
  (15.1MB MP3 document)
  
  8 May 2013
  Download Plain Sailing audio file - your rights in instances of ferry service delays and cancellations - to your smart phone or tablet device.
• Access to Ferry Travel audio file
  (23.7MB MP3 document)
  
  8 May 2013
  Download Access to Ferry Travel audio file - a guide for passengers with a disability and less mobile passengers - to your smart phone or tablet device
• Consumer Council brief on Supermarket Fuel Pricing for the Committee for Enterprise Trade and Investment - March 2013
  (411.2KB PDF document)
  
  11 April 2013
  Consumer Council brief on Supermarket Fuel Pricing for the Committee for Enterprise Trade and Investment
• Disruption to Jet2 Flights - factsheet
  (333.4KB PDF document)
  
  9 April 2013
  Jet2 flights from Belfast International Airport have been disrupted due to the airline’s decision to temporarily suspend operations from the airport.
• Weather the Winter
  (342.0KB PDF document)
  
  21 March 2013
  A wallet-sized ‘Weather the Winter’ leaflet for tips on Christmas shopping, saving money and protecting your home, as well as the essential numbers you might need.
• Flight Disruption Caused By Strike Action- Your Rights
  (375.9KB PDF document)
  
  21 March 2013
  If your flight is disrupted because of strike action, your airline is required by European law to inform you of your rights. The Consumer Council has set out what your rights and responsibilities are when your flight is cancelled or delayed because of str

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