Accessible Transport

Accessible travel information for Translink services, Disability Action Transport Service and Community Transport.

Translink Services

Translink has produced an 'Access Guide' which sets out current service levels for disabled people and those older people who may find using transport difficult. It contains information and advice on how to use Translink services (including Metro, Ulsterbus, Goldline and NI Railways) and contact details to help you plan your journey. These guides can be requested from the Translink Contact Centre on 028 90 66 66 30, by emailing feedback@translink.co.uk or viewed online at the following link: http://www.translink.co.uk/accessibility/translink-access-guide/

Disability Action Transport Service

The Disability Action Transport Service provides a local urban transport service in 29 areas across Northern Ireland for people with disabilities, or for those who find it difficult using mainstream public transport.  This service began operating on 1 April 2013 as an interim replacement for the Door-2-Door Transport service. To become a member you must meet one of the following criteria:

  • you are in receipt of the higher rate mobility component of Disability Living Allowance;
  • you are in receipt of the higher rate care component of Disability Living Allowance;
  • you are in receipt of the higher rate care component of Attendance Allowance;
  • you are registered blind;
  • you are 80 years of age or older.
     

You also need to live within one of the Membership Catchment Areas of the service. See the website below for more information.

If none of the above applies to you, you can apply for membership through your doctor who will need to confirm that you find it difficult or impossible to use mainstream public transport.

Members of the Door-2-Door scheme automatically transferred to the Disability Action Transport Service and should continue using the same telephone number on their membership card to book journeys.

Further details can be found on the Disability Action website - http://www.disabilityaction.org/services-and-projects/transport-services, by calling 0845 608 5555 or 028 9029 7882.

Community Transport

Community Transport provides accessible door-to-door and group travel services to community groups, older people and people with disabilities on a non-profit making basis throughout Northern Ireland.  Community Transport operators are located in most parts of the country, including urban and rural areas.

Community Transport services are focused on individual needs, providing transport using minibuses and volunteer car drivers.

Details are available by calling 0845 650 1190 from a landline.