Ferry travel provides an important service to passengers travelling to, from and within Northern Ireland.
The rights of ferry passengers are legally protected. If your sailing is delayed or cancelled you are entitled to assistance and in certain cases compensation.
For information on the rights of passengers in instances of ferry delays and cancellations please download Plain Sailing. Plain Sailing is also available in audio format.
For information on the rights of passenger with a disability or reduced mobility please download Access to Ferry Travel. Access to Ferry Travel is also available in audio format.