Ferry travel provides an important service to passengers travelling to, from and within Northern Ireland.
The rights of ferry passengers are legally protected. If your sailing is delayed or cancelled you are entitled to assistance and in certain cases compensation. The rights of people with a disability or reduced mobility are protected to ensure they have the same access to ferry travel as all other citizens. A person may have reduced mobility because of an illness, an age related condition or a temporary injury, for example a broken leg.
For information on the rights of passengers in instances of ferry delays and cancellations please download Plain Sailing.
For information on the rights of passenger with a disability or reduced mobility please download Access to Ferry Travel.