The Consumer Council protects and promotes the interests of all passengers travelling to, from or within Northern Ireland. We can help individual passengers with their transport complaints and also work with transport providers to help prevent complaints arising in the first place.
We campaign for better public transport and work with all the main transport providers, key stakeholders and government to ensure transport services meet passengers’ needs. Click on the icons on the left to find out more information about planes, buses and trains, ferries and access to air travel.
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