Post

Post

Consumer Council response to Ofcom’s proposed Annual Plan 2019/2020

The Consumer Council consultation response to Ofcom's proposed Annual Plan 2019/20. 

Consultations

Post

Consumer Councils response to the Citizens Advice draft consumer work plan 2019/20

The Consumer Council consultation response to Citizen Advice draft consumer work plan 2019/20.

Consultations

Post

Consumer Council response to The European Regulators Group for Postal Services

Consumer Councils consultation response to ERGB report on developments in the postal sector and implications for regulation.

Consultations

Cost of Living

Enquiries and Complaints Report 2017-18

This report covers all contacts received by The Consumer Council from consumers for the year to 31 March 2018.  

Corporate Reports

Post

Hey Mr Postman… Check out The Consumer Council Postal Complaints Tool

The Consumer Council advises consumers to complain if they have experienced problems with their post this Christmas.

 

Business

Consumer Council Draft Forward Work Programme 2019/20

The Consumer Councils draft Forward Work Programme 2019/20 is now available for consultation.

Consultations

Post

One in five NI consumers experience additional online delivery costs

Fair Delivery Day – 26 November 2018

Post

The Consumer Council Welcomes Re-Opening of Park Avenue Post Office

The Consumer Council has welcomed the re-opening of the Park Avenue Post Office, Derry/Londonderry, following its closure in November 2017.

 

Cost of Living

St George's Market

Consumer rights information stand, and freebie give aways