We provide information about your rights when sailing and can help resolve complaints with ferry companies or terminal operators.
If your sailing is delayed or cancelled you are entitled to assistance and in certain cases compensation.
Severe weather in Northern Ireland has caused travel cancellations and disruption across all forms of transport.
A guide for passengers with a disability and less
Download our podcast on your ferry passenger rights
Accessible travel information for Translink services, Disability Action Transport Service and Community Transport.
As our thoughts turn to holidays in far-away places, the Consumer Council has launched Plain Sailing - the essential guide to ferry travel to and from Northern Ireland.
Summer Sailing looks at changes in the cost of summer ferry travel over the past decade.
The Consumer Council helps passengers travelling by air, sea or by public transport.
Shop around for the best form of transport for your needs.