A report looking at consumers' attitudes to accessing banking services and the role of community banking in the wake of bank branch closures.
- Personal Finances
Public Consultation on Proposed Changes to Rail Vehicle Accessibility Regulations (Northern Ireland)
This report provides an overview of the Consumer Council’s experience of Network Transformation since taking over statutory responsibility for postal services in April 2014.
A research report on public transport in Northern Ireland.
Public Authority 2013–14 Annual Progress Report on Section 75 of the Northern Ireland Act 1998 and Section 49A of the Disability Discrimination Order 2006 to the Equality Commission for Northern Ireland.
Public Authority 2010 – 2011 Annual Progress Report on Section 75 of the NI Act 1998 and Section 49A of the Disability Discrimination Order (DDO) 2006 to the Equality Commission for Northern Ireland.
- Consumer Skills
The Consumer Council's response to the consultation on the Post Office Ltd’s Network Change Programm
The General Consumer Council (The Consumer Council) welcomes the opportunity to respond to the consultation on the Post Office Ltd’s Network Change Programme – Area Plan Proposal Northern Ireland.
Consumer Council report on consumer awareness and usage of public transport services in Dungannon - December 2015.
Over recent years the taxi industry in Northern Ireland (NI) has under gone a period of significant change. These include changes to licensing requirements, accessibility standards, the installation of taximeters and the introduction of maximum fares for all taxis. In August 2016, the then Infrastructure Minister announced a review of the current taxi legislation.
The general objective of this study was to evaluate the consumer and business experience of cross-border postal services in NI.