With the continuing severe weather across Northern Ireland the Consumer Council is reminding people of the practical steps they can take if their electricity goes off.
Use this template to help if you have a complaint about a public transport service or journey.
This outlines outlines how we may share information provided to it with other bodies responsible for auditing or administering public funds, in order to prevent and detect fraud.
The following acts of Parliament have created access to information regimes which allow members of the public to ask The Consumer Council for certain types of information.
The Freedom of Information Act 2000 is intended to make the work of public authorities more open and gives the public a right of access to information. Please click below for further details.
This report presents our progress in fulfilling our statutory equality and good relations duties, and implementing Equality Scheme commitments and Disability Action Plans.
The Consumer Council is inviting consumers to come along to our drop-in Energy Switching Clinic to see if they can save money on their electricity and gas bills, and answer any questions you may have.
Approach to Enforcement - April 2018
Gifts and Hospitality Register - 2015/16