CollaborationNI is delighted to have supported the development of the ‘Consumer Rights Initiative for Northern Ireland’. The Initiative is made up of the Consumer Council for Northern Ireland, Advice NI, Citizens Advice and the Law Centre. The members of the Initiative formally signed their Memorandum of Understanding on Wednesday 7 October 2015.
- Consumer Skills
A report looking at consumers' attitudes to accessing banking services and the role of community banking in the wake of bank branch closures.
- Personal Finances
As the good news breaks that firmus energy has signed up its first natural gas business customer in Belfast today, the Consumer Council is asking if or when domestic consumers in greater Belfast will ever have a choice of gas suppliers despite the market being open to competition for 12 months.
The Consumer Council urges householders to put safety first in the event of any flooding.
<p>Public health must continue to be protected as a top priority in any new system of water charging. This is one of the main messages from the General Consumer Council in response to the Government’s consultation on paying for water.</p>
The Consumer Council has provided post-flood advice to those affected by the recent weather and its aftermath and urged householders to put safety first.
The Consumer Council is today urging garages in Northern Ireland to show their commitment to customer care by signing up to the new Motor Industry Code of Practice for Service and Repair. The statement comes after the UK Consumer Affairs Minister, Gareth Thomas MP, published an open letter encouraging independent garages to sign up. The code helps consumers identify garages that are responsible and reliable.
- Consumer Skills
The Consumer Council has thanked consumers throughout Northern Ireland who came to speak to its staff when it exhibited at various Agricultural Shows during the summer. The event formed part of the Consumer Council’s outreach campaign which aims to provide face to face engagement and support for consumers right across Northern Ireland.
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“The Consumer Council welcomed today’s statement from First Minister, Peter Robinson that the timing and phasing of the introduction of water charges should be re-considered as a clear sign that he is in touch with and listening to the concerns of consumers as they face into a difficult winter with the soaring cost of living. Consumers here will greet this news with a sigh of relief.