The following case studies show the different approaches our Water Champions have taken to increase water efficiency and reduce their water and energy bills.
Did you know that two in five Northern Ireland shoppers have experienced delivery surcharges when buying goods online? The most common issues are non-delivery to Northern Ireland, charging more to do so or withdrawal of the free-delivery option.
A new website www.deliverylaw.uk provides advice on your rights and a portal to report problems you've had getting parcels delivered to Northern Ireland.
It is important to choose the most suitable postal product, understand your rights and be aware of potentially higher delivery charges.
The Consumer Council represents consumers on energy matters in Northern Ireland.
Additional services offered by Northern Ireland Water.
The Consumer Council promotes and protects the interests of postal consumers across Northern Ireland.