A guide for passengers with a disability and less
The Enquiries and Complaints report 2014-15 provides an insight into our complaints handling work.
- Consumer Skills
- Cost of Living
- Personal Finances
The Consumer Council welcomes today’s announcement from the Civil Aviation Authority (CAA) that enforcement action taken against three major airlines has resulted in better support and information for passengers during instances of flight disruption.
The Consumer Council’s weekly home heating oil survey has revealed that prices in Northern Ireland are at their lowest in six years.
The Consumer Council are hosting five free workshops over the next six months for frontline workers in the community.
Colin Sure Start are holding an open day on Friday 11 September at Diary Farm Centre from 10am - 12pm. The Consumer Council will be there to provide consumers with information regarding to energy switching, as well as any consumer issues relating to transport, water, money affairs and postal services.
The Consumer Council will be attending the Young at Heart Retirement Living Exhibition on the 25 May 2016 and staff will be available to members of the public who have any queries on consumer issues, including switching energy supplier. Visit us for advice on complaints you may have in relation to water, energy or transport and take away various leaflets packed full of useful information for consumers.
The workshop is aimed at anyone who is retired in Northern Ireland and includes exhibitors relevant to their life style.