Royal Mail has today announced price changes to some of its services, which will take effect on 29 March 2016. 1st and 2nd Class stamps are increasing by 1pence to 64p and 55p, respectively.
Fact sheet with advice for consumers waiting for on line orders to be delivered by CityLink
A practical guide to postal services.
The Consumer Council's draft Forward Work Programme 2017/18 is now available for consultation
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Here are some useful guides that will help you with sending letters and parcels, making a postal complaint and finding out more about the Post Office.
It is important to choose the most suitable postal product, understand your rights and be aware of potentially higher delivery charges.
Consumers have seen significant changes to the way they use the post in recent years, with the rise in digital communication and increase in parcel deliveries from online shopping. The opportunities and consequences from these changes are still unfolding, however, some of these changes are likely to benefit certain consumers more than others.
Information about sending and receiving mail through the postal system.
The general objective of this study was to evaluate the consumer and business experience of cross-border postal services in NI.
Many of us use Royal Mail to send letters and parcels. However competition in the postal market is growing, providing both consumers and businesses with a range of postal options.