Consumer Council response to consultation on draft spending priorities for the dormant bank and buil
- Personal Finances
Antoinette McKeown, Consumer Council Chief Executive said: “The Consumer Council welcomes the announcement by Ulster Bank today that it is to reduce its charges for slipping into the red from 1 October. It is a step in the right direction, particularly as many people are struggling to make ends meet.
- Personal Finances
Kathy Graham, Head of Water at the Consumer Council said, “The Consumer Council welcomes the fact that those worst affected by recent flooding will be helped by the emergency payments scheme announced by the Department of the Environment today, but we are calling for a ‘prevention is better than cure’ approach going forward.
Increasing satisfaction among Ulsterbus users, attracting new passengers and introducing fully integrated ticketing, have been identified by the Consumer Council as some of the main challenges now faced by Translink.
The Consumer Council has welcomed Phoenix Supply’s 19% price decrease which will take effect from 1 October. The energy consumer watchdog says the average annual saving of £104 will provide much-needed relief for over 100,000 Phoenix Supply customers.
Heavy rain over the Bank Holiday weekend resulted in localised flooding throughout Northern Ireland and in turn, many homes were left devastated by floodwater.
Kathy Graham, Head of Water at the Consumer Council said:” The Consumer Council received a summary document yesterday and looks forward to reviewing the Draft Determination in full later today. Our focus continues to be a water and sewerage service that is fair, affordable and sustainable and this will drive our assessment of today’s proposals.
The Consumer Council says the 5% decrease in electricity bills announced by NIE Energy today falls short of consumers’ expectation and is the result of a system which is not working for consumers.
The Consumer Council has welcomed the announcement that firmus energy is reducing its prices by 17.7 per cent. The decrease comes as a result of falling wholesale gas costs and sees firmus fulfilling its promise to keep its prices lower than oil. With this decrease, prices are now back to 2006 levels.