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416 resultsPostal scams
Types of postal scams and what to look out for.
Complaints about postal services
How to make a complaint about lost, delayed, or damaged mail, what you can expect, and how we can help.
Changes to Post Offices
Information about changes to Post Offices in Northern Ireland.
Sending letters and parcels
How to make sure your post and parcels arrive safely, and what you can do if things go wrong.
Budgeting
Ways to budget better; helping you spend less and save more.
Safer ways to pay
Options for paying for things and the level of consumer protect you have if something goes wrong.
Bank branch closures
Since 2020, over 50 banks have closed in Northern Ireland. What to do if a bank closes in your area.
Ways to bank
Choosing the correct type of banking for your needs, from in person, online, or via phone.
Renewable energy
Information on the types and benefits of renewable electricity and heat and how they work.
Electricity and gas consumer protection
What are you entitled to as an energy customer in Northern Ireland, including standards of service, codes of practice and critical care registers.