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• The Consumer Council Annual Report and Accounts 2008-09
  (1.3MB PDF document)
  
  20 August 2009
  The Consumer Council for Northern Ireland Annual Report and Accounts 2008-09
• Public Transport Report (June 2009)
  (732.3KB PDF document)
  
  6 July 2009
• Access to Air Travel
  (1.1MB PDF document)
  
  30 June 2009
  European Regulation states that all airports and airlines in the EU have a responsibility to assist disabled passengers or passengers with reduced mobility, for example, because of their age or because of a temporary injury such as a broken leg.
• Avoid debit/credit card charges when booking a flight on-line
  (23.7KB PDF document)
  
  15 May 2009
  Don't get hit with hefty debit/credit card charges when booking flights on-line. Check out the full list of charges applied by all airlines operating in and out of Northern Ireland.
• Response to the Utility Regulator’s Consultation on “The Social Action Plan, 2009-14”
  (297.5KB DOC document)
  
  6 April 2009
• Shopping around for the right insurance
  (18.6KB PDF document)
  
  30 March 2009
• ''Quote...Unquote'' The Cost of Insurance in Northern Ireland
  (1.7MB PDF document)
  
  30 March 2009
• Tapping into Consumer Views on Water - detailed report
  (402.7KB PDF document)
  
  27 March 2009
• Unauthorised overdraft court case - update
  (53.0KB PDF document)
  
  3 March 2009
  Capaign update - the High Court case over unauthorised overdraft bank charges took a positive step forward on 26 February 2009. Click on the link above for more information and to get your guide to challeging your bank or building society.
• The Consumer Council's publication scheme 2009
  (83.1KB PDF document)
  
  22 January 2009
• The Consumer Council's Annual Report 2007-2008
  (1.6MB PDF document)
  
  22 December 2008
• Research into consumers’ views on initiatives by energy suppliers to help disadvantaged and vulnerable customers
  (960.3KB PDF document)
  
  19 December 2008
  The Consumer Council and the Utility Regulator share a common and important objective to protect the interests of energy consumers in Northern Ireland, particularly those who are disadvantaged and vulnerable. This research was commissioned in order to un
• Take Hold of the Reins this Christmas
  (807.9KB PDF document)
  
  1 December 2008
  The Consumer Council's Christmas card 2008
• Annual Progress Report on Section 75 and the Disability Discrimination Order (DDO) 2006
  (322.0KB DOC document)
  
  17 September 2008
• The Consumer Council's Corporate Plan 2008-2011
  (1.9MB PDF document)
  
  30 July 2008
  The Consumer Council is delighted to present its Corporate Plan for the period 2008-2011. We really enjoyed developing the plan and our objective was to make it meaningful, forward-looking and relevant to consumers, our partners and our Government.

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