Publications
Here you will find all Consumer Council corporate publications. If you would like a copy you can download a PDF or contact the Consumer Council on 028 9067 2488.
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Home contents insurance - a guide for people who rent their home
(1.1MB PDF document)
11 March 2010 -
Airline Charges
(35.6KB PDF document)
4 January 2010Click on the link above to see how the airlines compare. -
The Consumer Council Annual Report and Accounts 2008-09
(1.3MB PDF document)
20 August 2009The Consumer Council for Northern Ireland Annual Report and Accounts 2008-09 -
Public Transport Report (June 2009)
(732.3KB PDF document)
6 July 2009 -
Access to Air Travel
(1.1MB PDF document)
30 June 2009European Regulation states that all airports and airlines in the EU have a responsibility to assist disabled passengers or passengers with reduced mobility, for example, because of their age or because of a temporary injury such as a broken leg. -
Response to the Utility Regulator’s Consultation on “The Social Action Plan, 2009-14”
(297.5KB DOC document)
6 April 2009 -
Shopping around for the right insurance
(18.6KB PDF document)
30 March 2009 -
''Quote...Unquote'' The Cost of Insurance in Northern Ireland
(1.7MB PDF document)
30 March 2009 -
Tapping into Consumer Views on Water - detailed report
(402.7KB PDF document)
27 March 2009 -
Unauthorised overdraft court case - update
(53.0KB PDF document)
3 March 2009Capaign update - the High Court case over unauthorised overdraft bank charges took a positive step forward on 26 February 2009. Click on the link above for more information and to get your guide to challeging your bank or building society. -
The Consumer Council's publication scheme 2009
(83.1KB PDF document)
22 January 2009 -
The Consumer Council's Annual Report 2007-2008
(1.6MB PDF document)
22 December 2008 -
Research into consumers’ views on initiatives by energy suppliers to help disadvantaged and vulnerable customers
(960.3KB PDF document)
19 December 2008The Consumer Council and the Utility Regulator share a common and important objective to protect the interests of energy consumers in Northern Ireland, particularly those who are disadvantaged and vulnerable. This research was commissioned in order to un -
Take Hold of the Reins this Christmas
(807.9KB PDF document)
1 December 2008The Consumer Council's Christmas card 2008 -
Annual Progress Report on Section 75 and the Disability Discrimination Order (DDO) 2006
(322.0KB DOC document)
17 September 2008

