The Consumer Council is a non-departmental public body (NDPB) established through the General Consumer Council (Northern Ireland) Order 1984. Our principal statutory duty is to promote and safeguard the interests of consumers in Northern Ireland.
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Consumer Council Consultation Response in conjunction with Citizens Advice Bureau - Royal Mail Postal Schemes - Confirmation of delivery and amendments to prohibitions
Consumer Council consultation response to BIS call for evidence on Improving consumer landscape and quicker switching.
This note scopes the development of possible solutions to the risk allocation issues identified in our review of the Utility Regulator’s GD17 draft proposals.
This note seeks to identify aspects of the Utility Regulator’s proposals for gas distribution price controls from 2017 that might be most harmful to the interests of consumers.
The Consumer Council supports the promotion and ongoing development of the natural gas network in NI.
Consumer Council consultation response to the Department for Culture, Media and Sport’s consultation on a new Broadband Universal Service Obligation (USO).
Consumer Council consultation response on the proposed closure of Shaftesbury Square Crown Post Office.
Consumer Council consultation response to Citizens Advice and Citizens Advice Scotland draft work plan for 2016/17.