Airline charges at a glance
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Annual Report and Accounts for 2013 - 2014
This research gathers views from passengers who used the Dial-A-Lift (DAL) service and other transport options provided by Rural Transport Partnerships in rural areas, and the views of the operators of the services.
The Consumer Council conducted research to examine the attitudes towards public transport, and experiences of using public transport, amongst people living in the Dungannon and Cookstown area. The research was undertaken as part of the Department for Regional Development (DRD) Integrated Transport Pilot Project.
Consumer Council Consultation Response on the Discussion Paper 06: Utilisation of the UK’s Existing Airport Capacity.
Consumer Council Consultation Response to the Civil Aviation Authority’s (CAA) consultation on the Quality Standards under Regulation EC1107/2006.
Consumer Council consultation response to the CAA Consultation on a Proposal to amend ATOL Standard Term 6 and Information on other amendments to the CAA’s Official Record Series 3.
Factsheet on flight delay or cancellation because of extraordinary circumstances.
This factsheet provides some tips to help you get the best deal on your travel money.
The Enquiries and Complaints report 2013-14 provides an insight into our complaints handling work in what has been a very successful year for the Consumer Council, handling our largest ever volume of contacts with consumers and achieving the highest amount of redress for consumers in our 30 year history.