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Plane Facts - Your Essential Guide to Air Travel

| (6.78 MB pdf document)

Our Plane Facts guide is your ultimate travel companion! View the guide direct on your tablet or smart phone so you know your rights and what you are entitled to, if things go wrong.

Weather the Winter - December 2014

| (270.42 KB pdf document)

A wallet-sized ‘Weather the Winter’ leaflet for tips on Christmas shopping, saving money and protecting your home, as well as the essential numbers you might need.

Plain Sailing

| (532.76 KB pdf document)

Your rights in instances of ferry service delays and cancellations.

Delayed and Cancelled Ferry Services – Your Rights

| (392.63 KB pdf document)

The rights of ferry passengers are legally protected. If your sailing is delayed or cancelled you are entitled to assistance and in certain cases compensation.