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Flight Disruption – Your Rights

| (438.73 KB pdf document)

If your flight is delayed or cancelled or if you are denied boarding because your airline has overbooked the flight, the airline is required by European law to inform you of your rights.

Weather the Winter - December 2014

| (270.42 KB pdf document)

A wallet-sized ‘Weather the Winter’ leaflet for tips on Christmas shopping, saving money and protecting your home, as well as the essential numbers you might need.

Consumer Outlook Index Full Report

| (1.69 MB pdf document)

The findings of our 'Consumer Outlook' research which provides an insight into consumer confidence, spending priorities and areas of concern.

Consumer Outlook Index - Summary Report

| (3.71 MB pdf document)

A research report which provides an insight into consumer confidence, spending priorities and areas of concern.