Your rights in instances of ferry service delays and cancellations.
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A handy guide to the numbers you may need.
Consumer Council Annual Report and Accounts 2012 - 2013
Research on consumers' views on the cost of living.
A wallet-sized ‘Weather the Winter’ leaflet for tips on Christmas shopping, saving money and protecting your home, as well as the essential numbers you might need.
The rights of ferry passengers are legally protected. If your sailing is delayed or cancelled you are entitled to assistance and in certain cases compensation.
If your flight is disrupted because of weather, your airline is required by European law to inform you of your rights.