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Consumer Outlook Index January 2015

| (1.79 MB pdf document)

We have examined whether consumers are seeing the benefits of the “green shoots” of recovery in the Northern Ireland economy or still feeling the pain of recession through our ‘Consumer Outlook’ research. This report is part of building a ‘Consumer Outlook Index’ and will be used to track consumer optimism about the local economy every six months.

‘Save’ the date challenge

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Start saving today with our ‘Save the date’ challenge and build up a Christmas fund of over £600 by December.

CMA Annual Plan Consultation 2015/16

| (394.81 KB pdf document)

Consumer Council consultation response on the Competition and Markets Authority (CMA) Annual Plan 2015/16.

Forgotten Bank Accounts Guide

| (748.82 KB pdf document)

There is about £12 million lying around in forgotten bank and building society accounts in Northern Ireland and £6 million in Ulster Savings Certificates. The Consumer Council has launched a campaign to help you get it back. Please click on this guide f

Payday loan factsheet

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New changes (2 January,2015) to the pay day loan market kick in, what does this mean for consumers?

Bank Branch Closures Factsheet

| (372.78 KB pdf document)

This factsheet outlines what to expect if you are affected by a branch closure, and what action you can take.