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Energy Swithcing Week Flyer

| (37.23 KB pdf document)

'Energy Switch and Save' events taking place in Londonderry (Monday 20 October) and Belfast (Thursday 23 October).

Enquiries and Complaints Report 2013-14

| (1.36 MB pdf document)

The Enquiries and Complaints report 2013-14 provides an insight into our complaints handling work in what has been a very successful year for the Consumer Council, handling our largest ever volume of contacts with consumers and achieving the highest amount of redress for consumers in our 30 year history.

Forward Work Programme 2012-13 For Combined Energy, Water and Transport

| (89.22 KB pdf document)

The Consumer Council has a statutory duty to develop and consult on a Forward Work Programme for Water, Energy and Transport under the Water and Sewerage Services (NI) Order 2006, the Energy Order 2003 and the Transport Act (Northern Ireland) 2011 respect