A wallet-sized ‘Weather the Winter’ leaflet for tips on Christmas shopping, saving money and protecting your home, as well as the essential numbers you might need.
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Consumer Council consultation response on the Competition and Markets Authority (CMA) Annual Plan 2015/16.
What to do if your home has an electricity power cut
The findings of our 'Consumer Outlook' research which provides an insight into consumer confidence, spending priorities and areas of concern.
A research report which provides an insight into consumer confidence, spending priorities and areas of concern.
Download our podcast on switching energy supplier.
A guide for energy users on electricity and natural gas.
A guide for energy users on home heating oil.
This factsheet contains information relating to the standards of service you are entitled to with both your gas supplier and gas network company and the payment you may be entitled to if they fail to meet any of these standards.