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Flight Disruption – Your Rights

| (438.73 KB pdf document)

If your flight is delayed or cancelled or if you are denied boarding because your airline has overbooked the flight, the airline is required by European law to inform you of your rights.

Electricity Power cut

| (697.94 KB pdf document)

What to do if your home has an electricity power cut

Weather the Winter - December 2014

| (270.42 KB pdf document)

A wallet-sized ‘Weather the Winter’ leaflet for tips on Christmas shopping, saving money and protecting your home, as well as the essential numbers you might need.

Your Guide to Shopping Safely Online

| (576.42 KB pdf document)

Many people are concerned about disclosing personal and financial information online or over the phone. These tips will let you surf and shop safely on the internet.

Bank Branch Closures Factsheet

| (372.78 KB pdf document)

This factsheet outlines what to expect if you are affected by a branch closure, and what action you can take.