In early 2014, the Consumer Council for Northern Ireland commissioned Social Market Research to undertake research on energy and monetary affairs issues. The SMR report can be found here.
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Consumer Council response to Ofcom's Draft Annual Plan for 2015 - 2016.
Consumer Council and Citizens Advice Service (Citizens Advice and Citizens Advice Scotland) response to Royal Mail Access Pricing Review.
Consumer Council consultation response on the overseas letter post scheme - introduction of new international letters format.
Consumer Council consultation response to reforming consumer complaints handling (Civil Aviation Authority).
Consumer Council consultation response to the Airports Commission Consultation
Minutes of the Council Meeting on 22 October 2014.
Minutes of the Council Meeting on 10 December 2014.
We have examined whether consumers are seeing the benefits of the “green shoots” of recovery in the Northern Ireland economy or still feeling the pain of recession through our ‘Consumer Outlook’ research. This report is part of building a ‘Consumer Outlook Index’ and will be used to track consumer optimism about the local economy every six months.
A wallet-sized ‘Weather the Winter’ leaflet for tips on Christmas shopping, saving money and protecting your home, as well as the essential numbers you might need.