If your flight is delayed or cancelled or if you are denied boarding because your airline has overbooked the flight, the airline is required by European law to inform you of your rights.
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What to do if your home has an electricity power cut
A wallet-sized ‘Weather the Winter’ leaflet for tips on Christmas shopping, saving money and protecting your home, as well as the essential numbers you might need.
Consumer Council and Citizens Advice response letter on the postal scheme consultation on restricted goods.
A practical guide to postal services.
Many people are concerned about disclosing personal and financial information online or over the phone. These tips will let you surf and shop safely on the internet.
Consumer Council's Consultation on its Business Plan for 2015-2016.
This factsheet outlines what to expect if your business is affected by a branch closure, and what action you can take.
This factsheet outlines what to expect if you are affected by a branch closure, and what action you can take.
This factsheet includes information on how to switch bank account.