This factsheet provides some tips to help you get the best deal on your travel money.
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The Enquiries and Complaints report 2013-14 provides an insight into our complaints handling work in what has been a very successful year for the Consumer Council, handling our largest ever volume of contacts with consumers and achieving the highest amount of redress for consumers in our 30 year history.
Download our podcast on your ferry passenger rights
Download our podcast on your air passenger rights.
Over the past number of years The Consumer Council has carried out extensive research into how consumers view financial products and services in NI.
This consultation contains many technical and financial issues specific to the consumer credit industry and regulated debt advice bodies.
This factsheet includes information on how to switch bank account.
All airports and airlines in the European Union are required to provide assistance to passengers with a disability or reduced mobility.
This factsheet provides information to businesses on the main changes to consumer rights protection brought in by the Consumer Contracts Regulations in the sale of goods, services and digital content that come into effect on 13 June 2014.
Airline charges at a glance