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Hard to Stomach
(901.4KB PDF document)
22 January 2013The impact of rising food costs on Northern Ireland consumers.
The New Year Diet - week 3 - Transport and fuel
(445.2KB OCX document)
21 January 2013
The New Year Diet campaign - week 2 - energy bills
(453.6KB OCX document)
14 January 2013
New Year Diet - Personal Finance Factsheet
(444.5KB OCX document)
7 January 2013The Consumer Council's ‘New Year Diet that will gain you pounds’ campaign - Personal Finance Factsheet
Council Minutes September 2012
(36.3KB PDF document)
2 January 2013
Payment Pending A Consumer Council report into the Ulster Bank payments crisis during summer 2012
(1.2MB PDF document)
20 December 2012Report to highlight consumers’ stories and experiences of the Ulster Bank payments crisis, how they coped and what they believe should have been done differently.
Passengers with a disability and less mobile passengers - your rights when travelling by ferry
(124.3KB PDF document)
18 December 2012The rights explained in this factsheet apply to people travelling on passenger ferry services operating to, from or within European Union countries. However, the rights do not apply to some smaller ferry services.
Delayed and Cancelled Ferry Services - Your Rights
(225.1KB PDF document)
18 December 2012The rights of ferry passengers are legally protected. If your sailing is delayed or cancelled you are entitled to assistance and in certain cases compensation.
Air Passenger Rights Survey Report
(673.6KB PDF document)
6 December 2012An examination of consumers’ awareness of the rights of passengers with a disability or reduced mobility when travelling by air.
Home Budget Planner
(151.5KB PDF document)
21 November 2012Knowing where and how you spend money can help you save.
Register of Gifts and Hospitality - Staff and Board as at 30 September 2012
(24.8KB PDF document)
15 November 2012
Water or Sewerage Issues?
(801.2KB PDF document)
8 November 2012Got an issue with the water or sewerage supply affecting you and your neighbours? Unsure what to do next?
Cross-Border Shopping - Know Your Rights
(627.9KB PDF document)
2 November 2012Information signposting cross-border shoppers to organisations who can help resolve consumer issues.
Hurricane Sandy Flight Disruption - Your Rights
(374.6KB PDF document)
29 October 2012The Consumer Council has set out what your rights are if your flight is cancelled or delayed.
Every Drop Counts - Business
(2.0MB PDF document)
25 October 2012A guide for business on saving money and getting the most from your water service.
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