The rights of ferry passengers are legally protected. If your sailing is delayed or cancelled you are entitled to assistance and in certain cases compensation.
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Your go to guide for preparing for, during and after an flood.
Consumer Council consultation response to the 'Advising Supporting Empowering - a strategy for the delivery of generalist advice services in Northern Ireland 2015 - 2020'.
This Memorandum of Understanding sets out how the Utility Regulator (UR) and the Consumer Council of Northern Ireland (CCNI) will maintain and foster co-operation, mutual understanding and effective working relationships between the two bodies, ensuring each can fulfill its respective statutory function.
If your flight is delayed or cancelled or if you are denied boarding because your airline has overbooked the flight, the airline is required by European law to inform you of your rights.
What to do if your home has an electricity power cut
A wallet-sized ‘Weather the Winter’ leaflet for tips on Christmas shopping, saving money and protecting your home, as well as the essential numbers you might need.
Consumer Council and Citizens Advice response letter on the postal scheme consultation on restricted goods.
A practical guide to postal services.
Many people are concerned about disclosing personal and financial information online or over the phone. These tips will let you surf and shop safely on the internet.