Research and insights

We conduct research to understand the lived experience of consumers in Northern Ireland and use this to represent you and advocate on your behalf.

Topic
103 research reports available

Consumers’ views and behaviours in response to the rising cost of basics

The Consumer Council commissioned Social Market Research (SMR) to survey a representative sample of 1033 adult consumers living in Northern Ireland on issues relating to the cost of basics. 

Consumers’ views and behaviours in response to the rising cost of basics Consumer_Council _Cost _of_basics report_ACCESSIBLE VERSION.pdf

Q3 2023 - Northern Ireland Household Expenditure Tracker

The Northern Ireland Household Expenditure Tracker showing data from July to September 2023.

Q3 2023 - Northern Ireland Household Expenditure Tracker Household_expenditure_tracker_Q3_2023 AV.pdf

Overview note: GB retailers not delivering to Northern Ireland -January 2024

This is an overview note on the number of GB retailers who have ceased to deliver to Northern Ireland citing EU Exit as the reason, updated in January 2024.

Overview note: GB retailers not delivering to Northern Ireland -January 2024 Overview_note_GB_retailers_not_delivering_to_Northern_Ireland_January_2024.pdf

Northern Ireland Consumers & the Cost of Living- Pulse Survey December 2023

Findings from our Pulse Survey December 2023.

Northern Ireland Consumers & the Cost of Living- Pulse Survey December 2023 Pulse_Survey_December_2023.pdf

Northern Ireland consumers and EU Exit: An overview of EU Exit experiences in 2023

Our latest EU Exit research report - Northern Ireland consumers and EU Exit: An overview of EU Exit experiences in 2023.

 

Northern Ireland consumers and EU Exit: An overview of EU Exit experiences in 2023 NI Consumers and EU Exit An overview of EU Exit in 2023.PDF

Northern Ireland Consumers and Online Detriment

Research into digital literacy in Northern Ireland and issues around digital accessibility and exclusion.

Northern Ireland Consumers and Online Detriment Final Version - NI Consumers and Online Detriment.pdf

Buy Now Pay Later Summary Report

Research into how consumers in Northern Ireland use short-term Buy Now Pay Later (BNPL) products.

Buy Now Pay Later Summary Report Buy_Now_Pay_Later_summary_report.pdf

Buy Now Pay Later

The Consumer Council commissioned You Gov to conduct research on consumer experiences of using Buy Now Pay Later (BNPL) credit in Northern Ireland.

Read our article about the research findings.

Q2 2023 Northern Ireland Household Expenditure Tracker

The Northern Ireland Household Expenditure Tracker showing data from April to June 2023.

Q2 2023 Northern Ireland Household Expenditure Tracker Northern_Ireland_Household_Expenditure_Tracker_Q2_2023.pdf

Focus on Food: How cost of living pressures are affecting consumers’ food shopping and eating habits

In response to rising living costs experienced by consumers in Northern Ireland, the Consumer Council commissioned a series of 12 focus group discussions.

Focus on Food: How cost of living pressures are affecting consumers’ food shopping and eating habits Focus_on_Food_November_2023.pdf