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28th January 2019

Consumer Complaints in Northern Ireland 2017/18

A snapshot exercise was undertaken by The Consumer Council to analyse complaints data from Trading Standards Service Northern Ireland, Consumer Advice Service Belfast (Belfast City Council) and The Consumer Council. The purpose of this was to understand at a regional level what type of complaints consumers in Northern Ireland are making, how many complaints are made, and what level of redress is being received. 

Consumer Complaints in Northern Ireland 2017/18

Research Reports